Privacy Policy

FareNow Global Privacy Policy
1. Introduction

This document outlines how we collect, use, and handle your personal data when you use our FareNow services, websites, and applications. It also outlines the rights you have over your personal data that we hold. FareNow is committed to protecting the privacy and security of its users and providing you with transparent information about our practices.
This Global Privacy Policy (“Privacy Policy”) describes how FareNow and its affiliates gather, use, and maintain your Personal Information on the FareNow platform. It explains your legal rights with respect to that information. By using the FareNow platform, you confirm that you have read and understand this Privacy Policy. This policy governs the use of the FareNow platform and we will collect, use, and maintain information consistent with this agreement.
2. General Terms
In this Privacy Policy, 'FareNow,' 'we,' 'our,' and 'us' refer to FareNow Inc. Users of the FareNow platform are referred to as 'User,' 'Users,' 'you,' 'your,' 'Client' and 'Provider' as appropriate. The digital platforms provided (including mobile applications) are collectively referred to as the 'FareNow Platform.'

This policy applies to all users of the FareNow platform and any affiliated services. By accessing or using our services, you agree to this privacy policy and give informed consent to the collection, use, and processing of your personal data according to this policy.
3. Information Collection
FareNow collects personally identifiable information that can identify, relate to, describe, be associated with, or is reasonably capable of being associated with you (“Personal Information”). This includes but is not limited to your name, contact information (such as email addresses and phone numbers), and payment information necessary to process transactions.

Additionally, we collect data from your interactions with our services, such as when you install one of our apps, create an account, or contact our customer support. We may also collect data about the devices and computers you use to access our services, including IP addresses, browser type, language, operating system, the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.
4. Use of Information
The Personal Information collected is used for service facilitation on the FareNow platform, marketing, and analytics purposes. This helps us improve and personalize the services offered to you.

We use this information to operate, maintain, and provide the features of the FareNow platform, to analyze our performance, and to offer you tailored content – like giving you more relevant search results and ads. We also use this information to communicate with you about transactions, services, promotions, and administrative information.
5. Your Rights and Choices
As a user, you have the right to opt out of certain uses of your personal information. If you wish to exercise this right, please contact us through the provided contact methods.

You have the right to access, correct, or delete the personal information that we collect, provided that this does not conflict with our legal obligations or administrative requirements. You may also have the right to object to or restrict certain processing activities and to request a copy of the personal information we hold about you.
6. Security of Collected Information
FareNow employs end-to-end data encryption to protect your personal information from unauthorized access, use, or disclosure.

We take extensive measures including administrative, technical, and physical safeguards to protect your personal data from loss, theft, misuse, and unauthorized access. We enforce strict access policies, encrypt data in transit, and regularly audit our systems and practices to ensure compliance with industry-standard security protocols.
7. Notification of Changes
Any changes to our privacy policy will be communicated to you via push notifications and email. We encourage you to periodically review this policy for any updates.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this policy regularly to stay informed about our information practices and the ways you can help protect your privacy.
8. Contacting Us
If you have any questions about this Privacy Policy or the practices of this site, or if you wish to exercise any of your rights, you can contact us at support@farenow.com.

If you have questions about this policy or our information practices, you can contact us by email at support@farenow.com. We will respond to your inquiries within 30 days and work with you to resolve any concerns you have about our practices.

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